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- Mexico
- Mexiko: Yucatan / Cancun
- Carmen beach
-
Hotel Riu Yucatan
Upper middle class, noticeable comfort
83% | 
1079 reviews
Hotel Zimmer reviews Pictures
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About the offers
CODE: EARLY300
• Up to €300 p.p. Save on booking• Travel from November 23 to March 24• Flex fare bookable
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FamilyPerfect family vacation with regular child care, pool and/or playground for the little ones and family-friendly rooms. - Direct StrandlageAs soon as you leave the hotel complex you have an unobstructed view of the sea - this hotel is located directly on the beach.
- All InclusiveIn addition to three main meals, you can enjoy numerous drinks as well as cakes, other pastries or snacks for your travel price.
- Free WLANFree WiFi is available throughout the hotel.
- DiveDiving has never been so easy: very close to the hotel you will find a diving school that will initiate you into the secrets of the underwater world.
Direct Strandlage
Free WLAN
DiveMarlies Als Single
“The pool, private beach, food and accommodation are impeccable. There is nothing to complain about there.”
10/10
That awaits you
Caribbean beach vacation and afamily atmospherecome together in this beautiful hotel complex. In addition, there is the proximity to Playa del Carmen and the colorful “5. Avenue”.water loversstay by the sea or enjoy the benefits ofPoolanlage.
Hotel Description Hotel Riu Yucatan
This is what your accommodation offers
- Visitor's tax/eco-tax/tourist tax to be paid locally: approx. EUR 1 per night
- Reception: 24 hours, languages: English, Spanish, money exchange possible
- Garden, sun terrace
- Pools: 5
- Pool: outdoor, loungers: free of charge, parasols: free of charge
- Pool: outdoor, loungers: free of charge, parasols: free of charge
- Pool: outdoor, loungers: free of charge, parasols: free of charge
- Pool "with swin-up bar (from 18 years)": outdoor, loungers: free of charge, parasols: free of charge
- Children's pool: water slide
- Whirlpool: Outdoor
- Bath towels: free of charge
- Barber
- Disco/Nightclub
- Internet: WLAN/WiFi, in the entire hotel (facility): free of charge
- Internet terminal: without charge
- Laundry service: for a fee
- Payment methods: TUI Card / VISA, MasterCard, American Express
- pets are not allowed
- Parking: parking lot (subject to availability), unguarded: free of charge
- Floors: 2, rooms: 507, floors of outbuildings: 2
- Country category: 5 stars
Tipp
Sports lovers get their money's worth - numerous water sports, but also workouts with RiuFit are offered.
Highlights
Hotel Concept Criteria
- Fun4All- Extensive entertainment program for children and adults with the RIU animation team
- experience and competence
- tastefully decorated facility, comfortable rooms
- Service that stands out - personally and from the heart
- quality gastronomy with fresh products
Eat Drink
Your accommodation offers the following catering options:
- All inclusive: breakfast, late riser breakfast, lunch, dinner, snacks, cakes/pastries, selected non-alcoholic drinks: 24 hours, selected national alcoholic drinks: 24 hours, selected international alcoholic drinks: 24 hours, coffee/tea in the afternoon, AI bracelet mandatory
Description of the catering offers:
- Breakfast: continental, American, buffet
- Late riser breakfast: 10:30 a.m. - 11:30 a.m
- Lunch: buffet
- Dinner: buffet, à la carte, theme nights
- Snacks: 24 hours, included with all inclusive, cakes/pastries, included with all inclusive
- Restaurants: 5
- Main restaurant "La Hacienda": cuisine: international, vegetarian dishes, buffet, show cooking, free of charge, with terrace, high chair
- Specialty restaurant "Shanghai": cuisine: Asian, buffet, reservation not necessary, no fee, appropriate clothing desired
- Restaurant "Sicilia": Cuisine: Italian, buffet, reservation not necessary, no fee, appropriate clothing desired
- Restaurant "La Margarita": cuisine: international, grilled dishes, buffet, à la carte, show cooking, reservation not necessary, no fee, high chair, appropriate clothing desired
- Beach Club Restaurant: Cuisine: Mexican, à la carte, reservation required, no charge, appropriate attire desired
- Bars & more: 6
- Lobby Bar "Cancun": 10:30 a.m. - 07:00 a.m., no charge
- Bar "Tequila": 10:30 a.m. - 12:00 a.m., free of charge
- Bar "Mezcal": 18:00 - 00:00, free of charge
- Pool bar outdoor "Ibiza with chill out terrace": 10:30 a.m. - 6:00 p.m., free of charge
- Swim up Bar "Cozumel & Swim Up (Swim Up 18+)": 10:30am - 5:00pm, no charge
- Snack Bar „Pepe´s Food (Mittags-Grill am Pool)“
- "La Margarita" restaurant: lunchtime restaurant (buffet), dinner steakhouse (à la carte)
For children
For families
- Children's pool: water slide
BABIES
- Babysitting service: for a fee
- highchair
KINDER
- Children's club/mini club: from 4 years to 12 years
- Children's animation: daily
- children's playground
Sport & Fitness
water sports
- seasonal/weather dependent
Free of charge
- laziness
- snorkeling
- Kayak, pedal boat
For a fee (some external services)
- PADI Dive School: Third Party
- Jetski: Foreigner
Free of charge
- Fitness room: from 18 years
- Beach volleyball, beach volleyball courts: 1
Entertainment
- animation & entertainment
- Animation for adults: every day
- Sports animation: every day
- Shows
- Live Band/-Music
Wellness
- Saunas: 1
For a fee (some external services)
- "Renova Spa" wellness area/spa: daily 8:00 a.m. - 8:00 p.m., third-party providers, treatment rooms: 3, couple treatment rooms: 2
- Massages: External providers, classic massage, lomi massage, hot stone massage, shiatsu massage
- Beauty/cosmetic center: third-party providers, beauty/cosmetic treatments: facial treatment, manicure, pedicure
Service Level
Digital and telephone 24/7 TUI service plus tour guide
- Our international tour guide team will visit you regularly at this hotel and is personally available to answer any questions, provide information and provide tips. This TUI service may vary depending on the season. You can find the latest information on this in the myTui app before you leave.
- In addition, our German-speaking TUI customer service team is there for you 24 hours a day, 7 days a week digitally via the chat function of the myTui app, by phone and by SMS.
Hotel Riu Yucatan
Xaman-Ha Avenue, Block 3
MX77710 Playa del Carmen
Riviera Maya Mexico
+52 9848772282
reception.yucatan@riu.com
Hotel room Hotel Riu Yucatan
Double Standard
DZX1Double Standard, double room approx. 27 m² Total number of rooms in this room type: 1, layout as follows: 1 bedroom Baby cot: request necessary Air conditioning: centrally controlled Floor: tiled floor Safe: free of charge Ceiling fan Drinks dispenser Iron, ironing board Minibar: free of charge Telephone, Internet : WLAN/WiFi: free of charge, TV: flat screen, satellite TV, shower, toilet, hair dryer Balcony or terrace: with seating
Suite
SUX1Suite, Suite approx. 68 m² Total number of rooms in this room type: 1, divided as follows: combined living room/bedroom Baby cot: request necessary Air conditioning: centrally controlled Floor: tiled floor Safe: free of charge Ceiling fan Drinks dispenser Sitting area, sofa Iron, ironing board Minibar: free of charge Telephone, Internet: WLAN/WiFi: free of charge, TV: flat screen, in the living area, in the bedroom, satellite TV, separate shower, bathtub, toilet, hair dryer Balcony: with seating
Double Standard connecting
DZX2Double standard connecting, double room approx. 54 m² Total number of rooms in this room type: 2 Baby bed: request necessary Air conditioning: centrally controlled Floor: tiled floor Safe: free of charge Ceiling fan Drinks dispenser Iron, ironing board Minibar: free of charge Telephone, Internet: WLAN/WiFi: free Fee, TV: flat screen, satellite TV, shower, toilet, 2 bathrooms, hair dryer Balcony or terrace: with seating
Double Standard Handicapped
DZX3Double Standard Handicapped, double room approx. 27 m² Total number of rooms in this room type: 1, layout as follows: 1 bedroom 2 single beds (125x200cm), baby bed: request necessary Air conditioning: centrally controlled Floor: tiled floor Safe: free of charge Ceiling fan Drinks dispenser Iron, ironing board Minibar: free of charge Telephone, Internet: WLAN/WiFi: free of charge, TV: flat screen, satellite TV Shower, toilet, hair dryer Balcony or terrace: with seating
Location and surroundings
Information on sustainability concepts in the accommodation
energy characteristics
- The property has implemented an energy or environmental management system.
- The property's electricity is 100% renewable.
- Vegan dishes are offered.
- Vegetarian dishes are offered.
- The property has a food waste policy that includes educating, preventing, reducing, recycling and disposing of food waste.
waste characteristics
- Cosmetic and personal care products offered to guests are free from animal testing and microplastics.
- The property sets targets to reduce food waste.
- Disposable plastic cocktail stirrers are not offered.
- Disposable plastic straws are not offered.
- The property has a recycling plan (e.g. in guest rooms, common areas, kitchen) for at least four types of waste (glass, paper, plastic, organic).
- The property has reusable cups (instead of disposable cups).
- The property has reusable crockery (replacing disposable crockery).
- The property has installed water refill stations and offers guests to use them instead of single-use plastic water bottles.
water characteristics
- The property operates its gardens in an efficient manner to reduce water use (e.g. native or drought tolerant plants, watering the gardens during the night, etc.).
- The property laundry ensures efficient consumption to avoid wasting water.
- Room cleaning is optional (e.g. bed linen change is reduced).
- The property operates and cleans its swimming pools in a manner that reduces water wastage.
- The property uses only water-saving shower systems.
- The property encourages guests to reuse towels.
Biodiversity & Ecosystem Characteristics
- The property offers bicycle parking.
- The property sources only free range (or cage free) eggs.
- There are green areas such as gardens/roof gardens on the property.
Destination & Community Characteristics
- The property offers guests the opportunity to participate in activities to improve the local environment (e.g. through organized beach clean-ups).
- Local artists are given a platform to showcase their talents.
- The property supports local charities or community events (e.g. through financial donations, sponsorships or donations in kind)
- The shelter works with educational organizations to help young people gain the skills and confidence they need for employment.
- The property provides guests with information about local ecosystems, heritage and culture, and visitor etiquette.
- Guests are offered tours and activities organized by local guides and companies.
- The property offers regular training to the team of staff on how they can contribute to the more sustainable operation of the property.
Other specifications
- The property produces an annual sustainability report that (is publicly available and) shows its progress towards the targets.
Hotel Reviews Hotel Riu Yucatan
That's what 506 TUI guests from Switzerland, Austria and Germany say
8.4
90%
| 9 | |||
| 8.7 | |||
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| 8 |
7/10
Cha
(30 to 39 years)
As Family
June 2023
Cha, Like Family
(30 to 39 years)
June 2023
"Nice holiday"
The hotel is nice but the children's pool or area is really not on the level of some neighboring hotels.
| 9 | |||
| 9 | |||
| 9 | |||
| 9 | |||
| 7 |
10/10
4Ri
(60 to 69 years)
With friends
June 2023
4Ri, With friends
(60 to 69 years)
June 2023
"All expectations were exceeded"
Our expectations were far exceeded.
| 10 | |||
| 10 | |||
| 10 | |||
| 10 | |||
| 10 |
10/10
Family Schäfer
(40 to 49 years)
As Family
June 2023
Family Schäfer, Like Family
(40 to 49 years)
June 2023
"great holiday"
The accommodation was always clean and tidy…. Everything so far great….
| 10 | |||
| 10 | |||
| 8 | |||
| 10 | |||
| 10 |
8/10
M.B.
(40 to 49 years)
As Family
June 2023
M.B., Like Family
(40 to 49 years)
June 2023
"Nice hotel a bit old"
Clean. Friendly and helpful
| 7 | |||
| 8 | |||
| 6 | |||
| 8 | |||
| 6 |
10/10
Monica and Karsten
(50 to 59 years)
As a couple
May 2023
Monica and Karsten, As a Couple
(50 to 59 years)
May 2023
"Fantastic Vacation"
Everything is wonderful. Top service in all areas. Great food and facilities.
| 10 | |||
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Showing ratings (1 - 5) out of 40